Frequently asked questions


Yes, you can enroll in as many courses as you need. We offer a 5% discount with the enrollment of 2 courses and a 10% discount with the enrollment of 3 or more courses.

If your Rush ACLS certification is not accepted please contact our customer support team and we will be happy to refund your money. We offer a 100% money-back guarantee for 30 days.

Your Rush ACLS, PALS, or BLS certification and ACLS online recertification course will last for 2 years from the day that you passed the test.

You can take as much time as you need. We impose no time limits on passing the exam.

Shipping is included in the enrollment of every course. Rush ACLS offers free FedEx® shipping for the hard-copy certificates. The certificate is shipped only if t is requested.

You are given two more attempts if you do not pass the exam on your first try. You will not need to take a different exam on your 2nd and 3rd tries. You will also be able to see the questions that you missed after every attempt.

Yes, we offer a 100% money-back guarantee for 30 days after your enrollment. Please contact us if you need a refund and we will be happy to help.

You need to score an 80% or better in order to pass the exam. Here is the breakdown for each test.

  • ACLS certification test: 10 wrong out of 50 questions = 80%
  • ACLS recertification test: 8 wrong out of 40 questions = 80%
  • PALS certification test: 10 wrong out of 50 questions = 80%
  • PALS recertification test: 8 wrong out of 40 questions = 80%
  • BLS certification test: 5 wrong out of 25 questions = 80%
  • BLS recertification test: 4 wrong out of 20 questions = 80%

Please visit the contact page and our team of customer support specialists will be happy to assist you.

No, our classes are 100% online and no skill test is required to receive your PALS, BLS, or ACLS certificate.

No, the AHA does not certify our classes. We do, however, have a 99% acceptance rate, nationally and internationally. Contact the organization that you are applying for to see if they require an AHA certification.

Yes, we offer online BLS, ACLS and PALS recertification.

Rush ACLS uses FedEx express for all our shipments and this is included for free. We ship all orders the next day morning (about 11 am) after you pass your exam and request your certificate, then shipping time is within 2 or 3 business days depending on FedEx!

Yes, we offer first-time online ACLS, BLS, and PALS certification.

Yes. If you have not logged into your account in over a year, you may need to contact us for access. In that case, please send us an email with your order number and let us know you need access to the course.

Ours lasts 2 years. Other companies offer one or two years.

You can contact customer support by visiting our contact page. We will be happy to assist.

There are some obvious and not so obvious indications as to when a full certification is required and when recertification is permissible. Read this article to know more.